Account & data deletion

From the app

1. Open Your space → Account & data.
2. Choose Delete cloud account.
3. Reauthenticate and confirm deletion.

Clear this workspace is a separate action and does not delete your account, uploaded files or community activity.

Without access to the app

Email bhuwanenoch@gmail.com from your account email with the subject “ImmiLuma: account or data deletion”. Tell us whether you want the whole account deleted or specific data removed. This sends a request to support; opening the link does not delete anything. We will verify account ownership before acting.

Do not send passwords, sign-in codes or immigration documents.

What is removed

Your account, cloud journey, private documents, authored community posts and replies, follows and account notifications. Local guest data must be cleared separately on each device.

What may be retained

File recovery copies may remain for up to seven days. Operational, moderation and records required for security or legal obligations may be retained as described in the Privacy Policy. Exported or shared copies remain under your or the recipient’s control.